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Social innovation, co-operation and competition : inter-organisational relations for social enterprises in the delivery of public services

Lyon , Fergus (2013) Social innovation, co-operation and competition : inter-organisational relations for social enterprises in the delivery of public services. Working Paper. Third Sector Research Centre (TSRC), Birmingham.

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There is much rhetoric concerning the need for collaboration and partnership both from policy makers and those within the sector who see the social enterprise model as being more collaborative than the private sector. However, there is limited understanding of the processes by which trust is built up and maintained in these contexts. The paper examines the relationships between commissioners and providers, users/beneficiaries/customers (vertical relationships) and relationships between providers (horizontal relationships). The paper will go beyond assumptions concerning how organisations are expected to behave, and will examine the economic and social institutional contexts in which their actions are embedded. In particular attention will be given to how organisations build relationships in ‘quasi markets’ and in an environment of emerging competition for the delivery of public services. These issues are explored by looking at the case of self-employment support provision in the UK.

Type of Work:Monograph (Working Paper)
School/Faculty:Colleges (2008 onwards) > College of Social Sciences
Department:School of Social Policy, Third Sector Research Centre

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Keywords:Social enterprise, collaboration, competition, public services
Subjects:H Social Sciences > H Social Sciences (General)
Related URLs:
Funders:Economic and Social Research Council , Office for Civil Society, Barrow Cadbury Trust
Copyright Holders:TSRC
ID Code:1855

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