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Supporting patients to make informed choices in primary care: what works?

Ellins, Jo L and McIver, Shirley A (2009) Supporting patients to make informed choices in primary care: what works? Working Paper. University of Birmingham, Health Services Management Centre, Birmingham.


URL of Published Version: http://www.hsmc.bham.ac.uk/publications/policy-papers/Supporting_patients-PP4-4.pdf


This paper on the provision of patient information notes that current methods have limited reach and effectiveness.The report found that while most patient information is provided in the form of written leaflets or via the internet, around one in five British people do not have basic literacy and struggle to read, and one third of households do not have a home internet connection.The report also notes that older people, ethnic minority communities and those on lower incomes are among the groups who are most likely to have literacy problems and least likely to use the internet.

Type of Work:Monograph (Working Paper)
School/Faculty:Colleges (2008 onwards) > College of Social Sciences
Number of Pages:12
Department:Health Services Management Centre

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Series/Collection Name:HSMC Policy Papers
Keywords:Access to information, Consumer health information, dissemination of information, Effectiveness, Health inequalities, Patient choice
Subjects:H Social Sciences > HV Social pathology. Social and public welfare
ID Code:747

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