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The contradictory faces of social enterprise: impression management as (social) entrepreneurial behaviour

Teasdale, Simon (2009) The contradictory faces of social enterprise: impression management as (social) entrepreneurial behaviour. Working Paper. University of Birmingham, Birmingham.


URL of Published Version: http://www.tsrc.ac.uk/LinkClick.aspx?fileticket=rYLRX1O58b8%3d&tabid=500


This paper demonstrates that social enterprises can exhibit multiple faces to different stakeholders in order to access resources. The research involved a longitudinal case study of a group of Kurdish refugees and asylum seekers producing a theatrical play based upon their collective experiences. Participant observation enabled a deeper understanding of the phenomena under investigation. The approach to analysis was inductive, drawing out themes for further investigation. This paper focuses upon one particular theme: the role of organisational impression management in resource acquisition. Key findings are that the social enterprise is seen and presented in different ways by different internal stakeholders; social enterprises can use organisational impression management to demonstrate multiple faces to different resource holders in order to acquire resources; however the resource holders are not passive recipients of impression management. Each has a strategic interest in the social enterprise being presented in a particular way and the social enterprise needs to be seen to conform to these impressions.

Type of Work:Monograph (Working Paper)
School/Faculty:Colleges (2008 onwards) > College of Social Sciences
Number of Pages:25
Department:Third Sector Research Centre (TSRC)

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Date:December 2009
Series/Collection Name:TSRC Working Paper Series
Keywords:social enterprise; social entrepreneur; impression management; organisational impression management; participant observation
Subjects:H Social Sciences > H Social Sciences (General)
Related URLs:
Funders:Economic and Social Science Research Council, Office for Civil Society, Barrow Cadbury Trust
ID Code:780

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